At Luv Saffron, we are committed to protecting the privacy and security of our customers' personal information.

Our Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you buy our products through the Luv Saffron website.

Information We Collect:

· Personal information: We collect your name, email address, phone number, and shipping address when you place an order or create an account.

· Order details: We collect information about the products you purchase, including order history and transaction details.

· Website usage information: We may gather information about how you interact with our website, such as your IP address, browser type, device information, and referring/exit pages. · Payment: When you choose our direct payment method for your purchase, your credit card data is securely stored by Shopify. It is encrypted and follows the Payment Card Industry Data Security Standard (PCI-DSS) guidelines. Your purchase transaction data is stored only as long as necessary to complete the transaction, after which it is deleted. All direct payment gateways we use adhere to the PCI-DSS standards set by the PCI Security Standards Council. You can find more information about this in Shopify's Terms of Service (https://www.shopify.com/legal/terms) and Privacy Statement (https://www.shopify.com/legal/privacy).

How We Use Your Information:

· To process and fulfil your orders.

· To communicate with you regarding your order(s), account, and any customer service inquiries.

· To personalize your experience and improve our website's functionality and user interface.

· To send you marketing communications and promotional offers if you have opted-in to receive them.

· To analyse and understand trends and usage patterns to enhance our services.

Information Sharing and Disclosure:

· We may share your personal information with trusted third parties who assist us in operating our website and providing our services, such as shipping partners and payment processors. These third parties are obligated to keep your information confidential and secure. · We may disclose your information when required by law or to protect our rights, safety, or property.

· We will not sell, rent, or trade your personal information to third parties for marketing purposes.

Data Security:

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products to you. Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

Cookies and Tracking Technologies:

· We use cookies and similar tracking technologies to enhance your browsing experience, analyse website traffic, and gather information about your preferences. You can manage your cookie preferences through your browser settings.

Your Rights and Choices:

· You have the right to access, update, or remove your personal information we store. You can do so by contacting us.

· You can opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions in the email or by contacting us.

Changes to this Privacy Policy:

· We reserve the right to modify this Privacy Policy at any time. The updated policy will be effective upon posting on our website. We encourage you to review the Privacy Policy periodically for any changes.

Contact Us: If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at hello@luvsaffron.com