Terms and Conditions 

This website is operated by Luvsaffron FZE, UAE. Throughout the site, the terms “we”, “us” and “our” refer to Luvsaffron FZE. Luvsaffron FZE offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of our “Terms & Conditions” stated here. If you disagree with any part of it, please refrain from using our website.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein. These Terms of Service apply to all users of the site.

1. Intellectual Property

The content, logos, trademarks, and images displayed on our website are the intellectual property of Luvsaffron FZE. You are prohibited from using, reproducing, or distributing any of these materials without our prior written consent.

2. Product Information

We make every effort to provide accurate and up-to-date information about our products. Most of our products are handcrafted so we cannot guarantee exact size, shape, or color as shown on the webstore.

3. Pricing and Payment

All prices listed on our website are subject to change without notice. We reserve the right to modify prices, discontinue products, or update payment options at any time.

We accept various payment methods, including visa, Mastercard, apple pay and PayPal. By providing payment information, you warrant that you have the legal right to use the chosen payment method.

4. Shipping and Delivery

Please refer to our Shipping Information page for details regarding shipping fees, delivery times, and countries we ship to. We strive to ensure timely delivery, but we cannot be held responsible for any delays or issues caused by third-party shipping carriers or customs.

5. Returns and Refunds

We want you to be completely satisfied with your purchase. If you receive a damaged or defective item, please reach out to us at hello@luvsaffron.com. We may require evidence, such as photographs, to process your request.

Please refer to our “Returns and Refund Policy” for detailed policy information.

6. Privacy Policy

We value your privacy and handle your personal information in accordance with our Privacy Policy. By using our website, you consent to the collection, use, and disclosure of your information as described in the Privacy Policy.

7. Disclaimer of Liability

We make every effort to provide accurate and reliable information on our website. However, we do not guarantee the completeness, accuracy, reliability, or availability of any content or product listed. You acknowledge and agree that your use of our website is at your own risk, and we will not be held liable for any damages or losses resulting from your use or inability to use our website.

8. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of United Arab Emirates. Any dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of UAE.

9. Modifications

Luvsaffron FZE reserves the right to modify or update these terms and conditions at any time without prior notice. It is your responsibility to review these terms periodically to stay informed of any changes.

By continuing to use our website after any modifications to these terms and conditions, you accept and agree to be bound by the revised terms.

If you have any questions or concerns regarding these terms and conditions, please contact us at hello@luvsaffron.com